Course Description

The hospitality sector is one of the United Kingdom’s most vital industries, employing 3.2 million people, accounting for 10 percent of total employment, 6 percent of all businesses, and contributing 5 percent to GDP. As one of the most significant engines for national growth, the sector continues to unlock its full potential. Following the challenges of 2020, the subsequent years have seen a resurgence, with consumers eager to return to hospitality venues. The sector now stands at the forefront of the United Kingdom’s economic revival.

This course offers a comprehensive understanding and evaluation of key business management concepts while equipping graduates with practical knowledge and insight into the hospitality industry. The curriculum integrates contemporary case studies, guest speakers, and industry visits, ensuring that students develop both academic competence and commercial awareness. Through this synthesis, students gain essential managerial and leadership skills that prepare them for dynamic roles within the hospitality and service industries.

What You Will Learn

Students will gain a strong foundation in the principles of business and hospitality management, exploring areas such as financial management, human resource management, customer service, marketing, sustainability, and entrepreneurship.

They will develop an understanding of:

  • The structure, operations, and global influence of the hospitality, tourism, and events sectors.

  • The management of service quality and its role in business success.

  • Theoretical and practical frameworks for managing people, finances, and customer relationships.

  • Strategic business execution, entrepreneurship, and leadership within hospitality environments.

  • Sustainability and global citizenship in personal and professional contexts.

Why study this course?

This course is designed to meet the growing demand for skilled professionals in hospitality management by combining academic rigour with practical application. The programme provides real-world exposure through guest speakers, live projects, and case studies that simulate industry challenges.

Students benefit from:

  • Learning from experienced lecturers with industry backgrounds.

  • A strong focus on employability and skills development.

  • Opportunities for practical learning through live event projects.

  • A curriculum that emphasises sustainability, innovation, and global industry relevance.

  • Access to ARU London’s extensive employability support services.

Graduates will be equipped with the strategic, analytical, and leadership skills required to pursue a successful career in the hospitality and service industries, both in the United Kingdom and internationally.

Entry requirements

Academic Route

Minimum Age: 18 years

Applicants must provide evidence of their highest academic qualification, which may include:

  • Level 3 Qualifications (A Levels, NVQ Level 3, Diploma, Certificate, or Access to Higher Education Diploma)
  • International Baccalaureate
  • High School Level Qualifications
  • Level 2 Qualifications or equivalent (for example, GCSEs, NVQ Level 2, Diploma, or Certificate)

Work Route

Minimum Age: 21 years

Applicants who do not meet formal academic entry criteria may apply through the Work Route. This route recognises relevant professional experience in the field, or related industries as an alternative pathway into higher education. Some exceptions may apply for applicants with professional experience in other fields. This entry route ensures that motivated and experienced candidates can progress academically and professionally.

English Language Proficiency

If English is not the first language, applicants must complete an approved free English language test that assesses reading, writing, speaking, and listening skills. Equivalent qualifications may also be accepted.

Interview

All applicants are required to attend an interview with a member of the admissions team as part of the selection process.

Assessments

The assessments are specifically designed to help students gain a better grasp of the industry. Students will be encouraged to reflect on real-life problems and issues in order to solidify their knowledge and understanding. This program employs the following assessment activities:

  • Written management reports responding to organisational issues

  • Presentations and oral assessments

  • Essays and briefing documents

  • Case study analyses

  • Practical tasks and live project evaluations

Formative assessments will also be provided throughout the course to give feedback that supports academic growth and skill development.

Modules

  • Hospitality, Tourism and Events Environment
  • Academic and Professional Skills
  • Managing Quality in Hospitality, Tourism and Events
  • Business Finance

  • Customer Service Management for Tourism and Hospitality
  • Managing Human Resources
  • Principles and Practice of Marketing
  • Hospitality Management
  • Sustainability in Career Development

  • Live Project
  • Executing Business Strategy
  • Contemporary Issues
  • Undergraduate Major Project (Leadership in Practice)

Study & Career Progression

Graduates of this programme will be prepared for diverse career opportunities in the global hospitality and service sectors. The course develops transferable business and management skills applicable across industries.

Potential career paths include:

  • Hotel and Resort Management

  • Hospitality Operations Management

  • Event and Conference Management

  • Food and Beverage Management

  • Customer Service and Client Relations

  • Marketing and Sales Management in Hospitality

  • Entrepreneurship and Business Development

Graduates may also choose to progress to postgraduate study, such as the Master of Business Administration (MBA) or specialised hospitality and tourism management programmes.

Student Fee's & Finance

The Tuition Fee of the course may vary depending on the institution you wish to study at, as well as your status in the UK. The course is available for UK/EU & International Students and eligible for Student Loans Company (SLC) funding to help cover the cost of your tuition fees and other expenses.

If you are an UK/EU citizen or living in the UK on an Indefinite stay, apart from the tuition fees, you could also receive support from the government via Student Loans Company to cover some living costs while studying.

  • Tuition fee loans cover the full cost of your course and are paid directly to the course provider.
  • Maintenance Loan pays for day-to-day living expenses like rent, bills, food and books. Unlike the fees loan, it's paid directly to your student bank account once a term and you can spend it on anything you like.
  • Student Finance has to be paid back, however, you only make Student Loan repayments once you've left your course AND are earning enough. Repayments vary with your salary, and stop altogether if your income drops too low.
  • Students can also apply for other types of special support grants, such as childcare grants or Disabled Students' Allowance if eligible.
  • Moreover, almost all universities offer a selection of student bursaries. These are cash gifts you usually don't have to repay.

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